Experience:

School Site Instructional Tech Support   

Cupertino Union School District,  - Current 

• My goal is to provide prompt and supportive technical support at the School site by solving problems and making a difference in daily technical needs. Managing and troubleshooting more than 900 devices, which include students, teachers, staff, and volunteers devices. Devices include iPads, Mac computers, Chromebooks, Apple TVs, Printer, Copier, Almos and more.

• As a growth-minded Tech Specialist, I believe in learning and teaching while helping teachers, staff members, volunteers, and students. Creating clear directions, presentations, and supporting documents that give step-by-step instructions that are easy to understand for different kinds of learners is a challenging task. To provide direct support, For example, teachers and sub-teachers with more tech knowledge will need less support than nontechnical staff members. Creating 2 versions of one document that is visual and written instructions can help verbal and visual learners.

• In addition, troubleshooting other hardware and software issues related to printers, projectors, device charging carts, and computer screen mirroring devices is part of daily tasks as well.

• Tight deadlines and pressing situations can create a lot of pressure for anyone and dealing with a calm mind and prompt support is very crucial during that time. For example, the testing period and an open house period are very stressful times for staff members and during that time if systems crash and log-ins do not work it can be nerve-wracking for some. As an empathic active listener with an optimistic perception, it helps me to understand one’s viewpoints and needs for resolving technical issues.

 

Web and Graphic Designer 

Provident CU, CA

• I was brought in as a contract web graphic designer to help with the marketing department projects. The challenge was to finish a large design project in a short time. Daily email blasts that require updating banners, text updates, links, and landing pages. Tasks require processing emails through supervisors, and compliance while making sure e-blasts are sent out before deadlines.

• Deadlines were the most crucial during the process since many different items were involved in approving the design work. For example, an e-blast would go through the design team, compliance team, management, and publishing team before going live. Of course, designing and updating newspaper ads, banners, and text with details were essential requirements.

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Web/Graphic Designer

AI Academy, Cupertino, CA

• Ai Academy’s website and marketing materials to promote their classes and summer camps were designed and rebranded by me. Ad campaigns were promoted via social media to run on multiple media sources like Facebook and Instagram. Updates were made weekly/monthly (as needed) and ran ads on both platforms to promote classes. In addition, sites like Neighborhood & Cupertino Patch were also used to post and promote class and camp ads.​

 

Web/Graphic Design Admin

Saint Mark’s Episcopal Church, Palo Alto, CA

• Designed Bulletins for Sunday services, Easter, Christmas, Baptisms, Marriages, and Memorials. Served around 150 people every Sunday and even more so online. The design process involved a lot of changes with time crunches and a lot of collaboration with volunteers, staff members, and musicians.

• WordPress was the platform used for designing church websites. The website included plug-in Mailchimp forms, CCB Database, and Google response forms. UI and UX design was a bit challenging since the end users were from groups that were digitally sophisticated to users NOT wanting to use digital technology at all.

 

Web and Graphic Designer 

Basant Somani, Realty One Group, Cupertino, CA 

• Designed marketing materials and websites. Designed property flyers and business cards within the given budget, time, and standard requirements.

• Worked on projects from start to finish with Basant, a real estate company, and 3rd party vendors. Front-end design work was done according to templates allotted by real estate companies.

• Collaborating effectively with all parties and teams was a challenge conquered successfully.

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Web and Graphic Designer

Century 21 M&M Associates, Cupertino, CA

• I designed marketing materials, websites, and real estate training materials which involved Realtors, IT Personnel, copywriters, and stakeholders.

• Developing innovative, creative, and flexible improvements to the real estate website. Creating and optimizing web pages for download efficiency and clean design with CSS. Responding to a variety of web and marketing-related requests from across the offices. Improvement of the look and feel of the marketing flyers with icons, logos, templates, and layouts. Web publishing and website management with HTML, Dreamweaver, Photoshop, etc.

• Graphic and visual design for web images, forms, logos, flyers, business cards, and marketing material using Photoshop, InDesign DreamWeaver, Fireworks, and Google Docs. Design for printed handouts and slide templates for the presentations.

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Web Designer

Symmetry Direct, Milpitas, CA

• Symmetry Direct was in the business of Natural Health Supplements. As a new bee, I worked under the design team manager. Learned ways of working with Marketing Managers, Graphic Designers, Supply Managers, Clients, and Copywriters daily.

• Tight deadlines and quick turnarounds on buttons, pages, banners, and shopping carts were a must. Updated, tested, and maintained the main site as well as microsites. Delivered all of the wireframes and design specifics for the company website.

• Send out emails and e-blasts after upper management’s approval. Created electronic versions of marketing materials like e-newsletters, marketing ads, user guides, and product menus.

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Production Artist / Designer

FRY'S Electronics, San Jose, CA

• Created daily newspaper ads, website ads, layouts, and illustrations for marketing projects.

• Used conceptual designs and ideas to create and edit images for various products. Organize, align, and resize

• print advertisements based on vendor’s requirements.

• Designed promotional materials for San Jose, SaberCats (AFL). Which included banners, flyers, posters, and

• brochures. Worked with different departments and went through a tedious process for final approval.

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Small Projects:

• Projects involved User Interface Design for SaaS and Multi-platform (Computer, Mobile, and Tablet) website designs. As a Web Designer worked on creating innovative websites for product information and marketing.

• Creating from first draft to wire frames then testing and making approved websites live. Also, redesigning and updating the website for the wholesale market and creating an e-commerce website with a shopping cart using Zencart and big e-commerce was a learning experience. All the projects are started from scratch and gone Live.

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Web and Graphic Instructor

HARKER Summer School, CA

• I have designed engaging lessons for middle schoolers(25 students per class.) that covered languages like HTML, CSS, JavaScript, and Ajax to design rich interactive user experience websites.

• As an Instructor, my job involved developing engaging lessons to teach students effectively basic HTML and CSS hand-code to make simple websites. Teaching included integrating Ajax widgets into websites to create a rich interactive user experience as well as all of the tags that go into the website's content-related tags such as those used for images, text formatting, tables, cascading style sheets, and Javascript to design. Also, taught design elements like basic color theory, font usage, layout, and logo design to make a well-rounded website.

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